Hotel Guest Wakes up to Manager “Sucking His Toes”

Apparently, a hotel manager named David Neal has taken the phrase "customer service" to a whole new level.

How, you may ask?

Well, he allegedly entered a guest's room and decided to suck on his toes while the poor guy was fast asleep.

But wait, it gets better. Mr. Neal apparently went to great lengths to execute his dastardly plan. He cloned the guest's keycard and let himself into the room like some sort of creepy, toe-sucking ninja.

And to make matters worse, this all went down at the highly rated Hilton Hotel in Downtown Nashville.

Channel 5 Nashville reported that Peter Brennan was fast asleep — inside his room at the Hilton Downtown Nashville Hotel — when he awoke to a nightmare.

"I was in Nashville for a work conference," said Brennan. "I awoke to a gentleman, an employee of the Hilton, assaulting me."
Brennan claims he saw a hotel employee performing sexual acts on his feet.

"Instantly jumped up and was screaming. Went into sort of fact-finding mode. Who are you? Why are you in my room? What are you doing here?" explained Brennan. "I could see he was wearing a uniform, he had his name tag on. He was talking to me but not giving me any substantive answers."

So how did the man get inside the room? Brennan thinks the hotel employee may have cloned his key card and let himself into the room. When the hotel security guard was unhelpful, Brennan says he called Metro Police and they launched an investigation.

Brennan later discovered the employee was actually the night manager of the Hilton. Metro police have identified him as David Neal. There is now a warrant out for his arrest. It turns out, this isn't Neal's only run-in with the law. 
Metro Police reported on Friday that Neal was located in Wilson County and taken into custody on an aggravated burglary warrant.

"We found multiple crimes — felonies, prison time, court decisions," said Michael Fisher, Brennan's attorney with the Rocky McElhaney Law Firm.

Sounds like a real winner...nice hiring job there Hilton Nashville. 

As it turns out, Brennan is suing David Neal and Hilton Hotels to make them change some of their rules.

Brennan believes by suing the company, Hilton Hotels will chance policies in order to prevent this from happening in the future. 

But as it turns out, this particular Hilton location is own by a third party, and doesn't to want to foot the bill for this lawsuit. 


"Hilton Nashville Downtown is independently owned and operated by a third party and no Hilton entity employs staff at this property. The safety and security of our guests is our top priority and Hilton takes matters such as these very seriously"

It seems like this entire situation is a real lose-lose situation for everyone beside Hilton Hotels. 

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